|About Us Gilberts Food Equipment, Absolut Form & CaterClear are dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.|
All prices shown on our website are shown in £Sterling and are inclusive of UK Value Added Tax. Standard UK Delivery Charge is £4.99 per order.
Our Contact details:
Gilberts Food Equipment Limited & Absolut Form
Gilbert House, One Warwick Place, Warwick Road, Borehamwood, WD6 1UA, United Kingdom
Phone: 0845 230 0681, Fax: 0845 230 0682
VAT Registration Number: GB 228 1460 77
Company Registration Number: 1199181, Registered Office: Summit House, 170 Finchley Road, London, NW3 6BP.
|Making A Purchase Making a purchase could not be easier. Just browse our store and add any items that you wish to buy to the shopping basket. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
Customers from outside the United Kingdom should contact us before placing an order so we can confirm product suitability and any additional carriage costs.
We accept most major credit & debit cards, a full list can be found on our Checkout page.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us.
|Shipping And Handling Orders are despatched by Carrier or Post, as suitable, and will normally be despatched within 1-3 days of receipt of your order. Some products, however, may take longer so please allow up to 21 days to receive your order. If you would like a delivery estimate prior to ordering, please contact us and we will advise you. We charge £4.99 per order for standard carriage to customers in the UK. A signature on delivery will be required.|
|Delivery Schedule If your item is not in stock, we will email you so you can decide how to proceed.|
|Back Orders If your item is not in stock, we will back order for you. You will be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union, 20% VAT is included. All other orders are VAT free.|
|Credit Card Security We use SagePay as our payment service provider and they operate secure servers to process our credit card payments. Customers' credit or debit card information is authorised directly by SagePay with your issuing bank and this means that customers' full credit card details are never revealed to or stored by us. Any credit card information which is passed to SagePay from our website is sent over a Secure, encrypted connection.|
Sale of Knives/Blades: Under The Criminal Justice Act 1988 (as amended by the Offensive Weapons Act 1996 and the Violent Crime Reduction Act 2006) it is illegal to sell, amongst other things, any knife or knife blade to persons under 18 years old.
By placing an order for any Knife on our website, you confirm that you are over 18 and that you accept that it may be necessary for us to make further enquiries so as to satisfy ourselves that you are over 18.
If paying by Debit Card or cheque we may telephone you or request that you sign and return a declaration of age before supplying the goods.
If paying by Credit Card we will, for a random selection of orders, telephone you or request that you sign and return a declaration of age before supplying the goods.
|Guarantee We guarantee your satisfaction. If you experience a problem with one of our products, please contact us to discuss and we will advise the most suitable course of action.|
|Reaching Us If you need to reach us, please email us using the link on the contact us page, alternatively you can call on 0845 230 0681 (International +44 845 230 0685), fax us on 0845 230 0682 or write to us at Gilbert House, One Warwick Place, Warwick Road, Borehamwood, WD6 1UA, United Kingdom.|
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm|
|Recycling information Click here to view recycling information|